What Our Clients Have to Say...

‘Nisoft’s professionalism and dedication throughout the phased implementation of eclipse into ScottishPower’s 10 generating sites was exemplary. Their support team responds to support calls efficiently and effectively with a resolution provided quickly - essential to ensure continuation of our 24/7 business.'

  • Lorna McFarlane
  • Senior Business Analyst
  • ScottishPower
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Complete Safety Document Management tailored to match your Safety Rules

CLIENT SERVICES

NiSoft's Client Services team becomes your trusted adviser during the implementation of eclipse. Our Client Services representatives offer insightful guidance and strategies to yield the most effective system implementation for your company. We know the importance of understanding what you expect from a safety management solution, that is why our service focuses on identifying your unique requirements, operational and technical environment and corporate objectives.

We can ensure an on time, on budget implementation of a system that works for you. We do this by:

  • Understanding. We gain a thorough understanding of your rules, needs and expectations.
  • Communicating. Communication at the right time with the right people is a critical component of the NiSoft service.
  • Collaborating. We work closely with our clients to combine all the expertise and experience at our disposal.
  • Delivering. We deliver what we promise – on time, on budget, and with the highest quality.

 

Read about our implementation process